Privacy Policy

Introduction

Comprafy App SAS ("FlyingOver", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the FlyingOver mobile application and related services (the "Services").

By using our Services, you accept this Privacy Policy. No private information is required to use FlyingOver. In the vast majority of cases, we know nothing private about you.

What Information We Collect

Account Information

If you create an account with FlyingOver:

• Email address - Required for account creation and login. We also use and store your email address to operate the Services and to send service and marketing communications as described in this Privacy Policy. You can opt out of marketing emails at any time (see "Marketing Communications").
• Password - Securely hashed and stored by our authentication service provider (we never see your actual password)

If you use third-party sign-in (Apple Sign-In, Google Sign-In):

• Authentication token from the third-party provider
• Email address (if provided by the third party)
• We do not receive or store your third-party account password

Flight Tracking Data

When you add flights to track:

• Flight numbers you choose to track
• Saved flights and their associated information
• Preferences for notifications and alerts

This data is stored to provide the service and sync across your devices.

Location Data

If you enable location access:

• Your device location is used only to display your position on the map while you are actively using the app
• Location data is collected and processed on our servers to provide the map visualization features
• We do not track your location in the background or when you are not actively using the app
• Location data may be temporarily retained to improve app features but is never sold or shared with third parties for advertising or tracking purposes
• We do not share location data with any third-party analytics, advertising, or attribution services

Offline Maps

When you download offline maps:

• Map regions you have downloaded are stored locally on your device
• We may track which map regions are popular to optimize our map offerings

Device and Technical Information

When you use the Services, we automatically collect:

• Device type and model
• Operating system version
• App version
• IP address
• Crash reports and diagnostic data
• Usage statistics (features used, screens viewed)

This information is collected to operate, maintain, and improve the Services.

Subscription and Payment Information

If you subscribe to premium services:

• Subscription status is provided by Apple/Google through their App Stores
• Payment information is processed entirely by Apple/Google - we never see or store your credit card or payment details
• We receive only confirmation that you have an active subscription

How We Use Your Information

We use the information we collect to:

1. Provide the Services - Create and manage your account, sync your flights across devices, display flight tracking information
2. Improve the Services - Analyze usage patterns, fix bugs, develop new features
3. Communicate with you - Send important service updates, respond to support requests
4. Send notifications - Flight status updates, alerts you've configured
5. Process subscriptions - Manage your premium subscription status
6. Ensure security - Prevent fraud, abuse, and unauthorized access

Email Communications and Marketing

We collect and store your email address to operate the Services, including account creation and login, security notices, subscription status, customer support, and important service updates ("Service Communications").

By creating an account, you consent to receive emails from FlyingOver, including Service Communications, customer support responses, and product or policy updates.

We may also use your email address to send promotional or marketing communications about FlyingOver, such as new features, improvements, and offers ("Marketing Communications"). You can opt out of Marketing Communications at any time by using the "Unsubscribe" link in the email or by contacting support@flyingover.app.

Opting out of Marketing Communications does not affect Service Communications that are necessary to provide the Services.

We do NOT use your information for:

• Targeted advertising
• Selling to third parties
• Unrelated marketing purposes

Analytics

FlyingOver collects aggregated and/or pseudonymous usage statistics to improve the app, such as:

• Percentage of users who use particular features
• Common user flows and navigation patterns
• App performance and crash data
• Popular flights and routes (aggregated and anonymized)

We may use third-party analytics services that collect aggregated and/or pseudonymous data to help us understand usage and improve the Services. Even if you provide your email address, we will only use analytics data to improve the Services, never to sell or share your information.

Third-Party Services

We use trusted third-party service providers to help us deliver the Services. These providers may process data on our behalf:

Authentication and Data Storage

We use third-party services for:

• Authentication - Secure account creation and login
• Cloud database - Syncing your flights across devices
• Analytics - Anonymous usage statistics
• Crash reporting - To identify and fix bugs

These services may process data in the United States and other countries in compliance with applicable data protection laws.

Email Delivery and Messaging Providers

We use third-party providers to deliver emails and notifications related to the Services. To enable delivery, we may share your email address and limited related information (such as message delivery events and basic engagement signals) with these providers solely to send Service Communications and Marketing Communications and to operate and improve messaging reliability.

These providers are service providers acting on our behalf and are not permitted to sell your personal information or use it for their own independent marketing purposes.

Mapping Services

We use third-party mapping services for:

• Map display - Displaying flight positions on interactive maps
• Offline maps - Downloading map data for offline use

Mapping providers may collect device and usage information to provide their services.

Flight Data Providers

We receive flight information from third-party aviation data providers. This data is:

• Used solely to display flight information to you
• Not linked to your personal identity
• Subject to the data providers' terms and privacy policies

Subscription Management

We use third-party services to manage subscriptions:

• Subscription status verification
• Anonymous user identifiers
• No payment information (all payment processing is handled by Apple App Store or Google Play Store)

Service Provider Obligations

All third-party service providers are contractually obligated to:

• Use your data only for the purposes we specify
• Implement appropriate security measures
• Comply with applicable data protection laws

How We Share Your Information

We do NOT sell or rent your personal information to third parties.

No Sale of Personal Information

We do not sell your personal information. We also do not share your personal information with third parties for their own independent marketing purposes.

We may share your information only in the following limited circumstances:

Service Providers

We share data with third-party service providers who help us operate the Services (such as authentication, mapping, subscription status verification, analytics, crash reporting, and email delivery). These providers are contractually obligated to protect your data and use it only to provide services to us.

Legal Requirements

We may disclose your information if required by law, court order, or legal process, or to:

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud or abuse
• Protect the safety of users or the public

Business Transfers

If FlyingOver is acquired, merged, or sells assets, your information may be transferred to the new entity. We will notify you of any such change and any choices you may have.

Data Security

We implement security measures to protect your information:

• Encryption - All communication with our servers uses HTTPS/TLS encryption
• Secure authentication - Passwords are hashed and never stored in plain text
• Access controls - Limited access to personal data within our organization
• Regular security reviews - Ongoing monitoring and updates

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide the Services:

• Account data - Retained while your account is active
• Inactive accounts - Deleted after 12 months of inactivity
• Analytics data - Anonymized and aggregated data may be retained indefinitely
• Legal obligations - Some data may be retained to comply with legal requirements

Your Rights and Choices

Access and Update

You can access and update your account information anytime through the app settings.

Delete Your Account

You can delete your account and associated data at any time:

• In the app: Go to Settings > User and select "Delete Account".
• By email: Contact us at support@flyingover.app with the subject line "Account Deletion Request".

We will delete or anonymize your account information, saved flights, and preferences from our active systems in the next 30 days since your request.

Location Permissions

You can control location access through your device settings at any time.

Push Notifications

You can disable notifications through your device settings or within the app.

Marketing Communications

If you receive Marketing Communications from us, you can opt out at any time by:

• Clicking "Unsubscribe" in the email; or
• Contacting us at support@flyingover.app.

Opting out applies to Marketing Communications. We may still send Service Communications that are necessary to operate the Services (for example, account and security emails, password reset, subscription status, support responses, and important service notices).

Data Portability

You can request a copy of your data by emailing contact@comprafy.app.

Children's Privacy

FlyingOver is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.

We comply with the Children's Online Privacy Protection Act (COPPA).

If you believe we have collected information from a child under 13, please contact us at contact@comprafy.app.

International Data Transfers

Your information may be processed, stored, and used in countries outside of your country of residence, including Argentina and the United States, where our servers and service providers are located.

Data protection laws vary by country. By using the Services, you consent to the transfer of your information to these countries.

We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy, regardless of where it is processed.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know - What personal information we collect and how we use it
• Right to delete - Request deletion of your personal information
• Right to opt-out - Opt out of the sale of personal information (we do not sell your information)
• Right to non-discrimination - We will not discriminate against you for exercising your rights

We do not sell or share personal information as those terms are defined under the CCPA/CPRA.

To exercise these rights, contact us at contact@comprafy.app.

European Union and UK Users

If you are located in the European Union or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing

We process your data based on:

• Contract performance - To provide the Services you've requested
• Legitimate interests - To improve and secure our Services
• Consent - Where you've given explicit permission (e.g., location access)
• Legal obligations - To comply with applicable laws

Where required by applicable law, we will send marketing emails only where we have the necessary consent, and you can opt out at any time using "Unsubscribe" or by contacting support@flyingover.app.

Your GDPR Rights

• Right to access - Request a copy of your personal data
• Right to rectification - Correct inaccurate data
• Right to erasure - Request deletion of your data
• Right to restrict processing - Limit how we use your data
• Right to data portability - Receive your data in a portable format
• Right to object - Object to processing based on legitimate interests
• Right to withdraw consent - Withdraw consent at any time

To exercise these rights, contact us at contact@comprafy.app.

You also have the right to lodge a complaint with your local data protection authority.

Data Transfers Outside EU/EEA

When we transfer data outside the EU/EEA, we use appropriate safeguards such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by the European Commission
• Other legally approved mechanisms

Cookies and Tracking Technologies

FlyingOver does not use cookies on the mobile app. We use local storage on your device to:

• Keep you logged in
• Store your preferences
• Flight Info
• Cache offline maps
• Improve app performance

You can clear this data by deleting the app or clearing app data in your device settings.

This website (flyingover.app)

The website stores one value in your browser (fo_consent) to remember whether you accepted analytics. That value is set whichever button you choose, stays on your device and is never sent anywhere.

If you accept, we load Google Analytics 4, which sets its own cookies (_ga, _ga_*) to count visits and tell us which pages are useful. If you decline, Google Analytics is never loaded and no analytics cookie is set. We do not run advertising, we do not build profiles, and we do not sell or share this data. Google acts as our processor and may process it outside the EU; see Google’s privacy policy.

You can change your choice at any time with the Cookie settings link in the footer, or by clearing your browser’s site data.

Shared flight links (flyingover.app/live/…) carry no analytics and set no cookies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy in the app
• Sending an email notification (if you've provided an email)
• Displaying a notice in the app

The "Last updated" date at the top of this policy indicates when it was last revised. Your continued use of the Services after changes take effect constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Comprafy App SAS
Email: contact@comprafy.app
Address: Available upon request
CUIT: 30-71869092-3

For data protection inquiries, please use the subject line "Privacy Request" in your email.

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By using FlyingOver, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.